• Maximum 20 participants.
• Venue - your company’s workplace.

COURSE CONTENT

• Recognising the value of feedback.
• Different situations/specific needs.
• Upwards feedback, peer feedback.
• How to use techniques to improve performance.
• Motivating people with feedback.
• How to elicit feedback from others.
• Small talk and maintaining conversation.
• Dos and don'ts - promoting good practice.
• Turning negatives into positives.

A day to delve into areas that may be sensitive or even daunting. Learn to give feedback with confidence while maintaining positive relationships.

WHAT OTHERS HAVE SAID ABOUT THIS COURSE
Made me think about how I express feedback - gave me lots of ideas about being clear, constructive and positive without compromising my message.
Our organisation was very woolly about feedback; I was able to go back with a lot of practical tips and guidelines for the future. Heritage Memorial Fund